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Privacy Policy

1. Participants 
These conditions are made between on the one hand the IT USER, Belgium and other people wishing to make a purchase via the website of IT USER, Belgium named as "User".

2. Object 
These conditions of sale apply to online sales. They are intended to define the terms of sale between IT USER, Belgium and the User command to services, including payment and delivery. They cover all the necessary steps for placing the order and tracking of this order between the contracting parties. The parties agree that their relations will be exclusively governed by this contract IT USER reserves the right to modify these terms and conditions at any time. In this case, the conditions will be those in force on the date of the order by the User. These conditions are always available on our website and can be accessed at any time by the user.

3. Rates 

The price of each product is displayed on the site are in Euros and including VAT. This price does not include shipping costs, also in charge of the User. 

4. Terms of payment 
The Payment of purchases can be made by PAYPAL and Usual Bank Transfer. During the validation of the order the “User” can choose the method of payment. The Bank details or PayPal account details will be displayed during the payment process. If the payment is confirmed, the withdrawal occurs after the billing of the order, as agreed with the bank issuing. The Product( s) order( s) remain the property of IT USER until full payment of the selling price and charges specified when ordering. For optimum security, IT USER entrusts the registration payments on the site PAYPAL, a European leader in online payments. Your payment data is encrypted ( SSL encryption ) and harvested in encrypted form by PAYPAL. These are stored at any time by IT USER. For more information about Paypal, please visit www.paypal.com site.

5. Delivery 
Delivery is made by TNT/Fedex Express Belgium and throughout Europe. Upon delivery, a sales invoice is delivered to the user. If the User chooses a delivery to a specific address, IT USER shall use its best efforts to ensure that the Order be sent to this address within a few days after the validation of the order by IT USER. The deliverer will come to this address between 8 and 18h ​​on weekdays, and deliver the package or packages to the recipient or any other person present at the address indicated. In case of absence, a notice will be left in the mailbox address. It is then up to the user to contact the courier to arrange a new delivery date. If the User does not organize a new delivery within 3 weeks of the confirmation of the Order by IT USER, or is absent from this new delivery, the order will be returned to IT USER, who will contact the user to organize the delivery of the order. In this case, additional delivery costs may be charged to the onscreen user. - The transfer of risk to the user is at the time of delivery. Each delivery is done from the provision of the product according to the shipping method selected by the user, that is to say the delivery address chosen. The proof of this provision will be materialized by the control system used by the driver. It is up to the user to check the inbound shipments and make all reserves and complaints which would appear justified, or even refuse the package if it is likely to have been opened or if traces obvious deterioration. Said reservations and complaints relating to the delivery of the products should be addressed directly to IT USER by e -mail within three business days after delivery of products, and a copy of invoice IT USER.

6. Protection of privacy with regard to the processing of personal data 
IT USER collecting personal data about users, which is communicated on the site. It undertakes not to disclose this data to third parties. These are confidential. They will be used by its internal services only for order processing or in order to reinforce and personalize the communication including letters / emails and information through the customization of the site according to the preferences of the users. IT USER does not sell and not leased to third parties information about Users.

7. Warranty 
The warranty is limited to one year for all products for problems with a product it must be returned in IT USER with proof of purchase in its original packaging at customer's expense. The reference to the User Product will be exchanged or repaired at the expense of IT USER.

8. Evidence 
The records stored in computer systems IT USER and its partners under reasonable security conditions, will be considered proof of communications, orders and payments between the parties.

9. Applicable law - Competent Courts 
In case of dispute, an amicable solution will be sought before taking any legal action. Failing settlement, the courts of the judicial district of Brussels shall have sole jurisdiction

About It User

IT-User is an independent wholesale distributor of high-end servers and components in Europe.

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Help center

Need a help? We provide 24/7 online support.
Call: +32498330384
Contact us: contact@it-user.be

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What Dealer's Say

victorbaja (25)
"Good contact, fast shipping, everything ok"